Manager of Clinical Liaison Operations Job at Surepoint Medical Centers, Mansfield, TX

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  • Surepoint Medical Centers
  • Mansfield, TX

Job Description

Location: Mansfield, TX (Some Regional Travel Required)

In Order to Be Considered, You Must Have:

  • Community healthcare outreach experience managing a territory or working in the field
  • Management experience , preferably leading  Clinical Liaisons or outreach teams
  • Provider relations experience working directly with physicians, hospitals, or medical practices

Surepoint Emergency Centers is seeking a  Manager of Clinical Liaison Operations to lead and develop a team responsible for building strong physician and community relationships that drive patient referrals.

This is a  handson leadership role focused on managing field outreach, strengthening provider partnerships, and ensuring Clinical Liaisons produce measurable referral growth across the region.

What you'll do: 

Clinical Liaison Leadership

  • Manage and coach Clinical Liaisons across assigned territories
  • Conduct ride-alongs, performance coaching, and team development
  • Ensure field activity, visit quality, and follow-up standards are met

Physician & Provider Relations

  • Develop and maintain relationships with physicians, hospitals, surgery centers, and specialists
  • Support referral development through in-person outreach and provider engagement
  • Guide Clinical Liaisons in building and maintaining strong referral networks

Community Outreach

  • Oversee community engagement initiatives such as CPR training and outreach events
  • Support partnerships with schools, gyms, universities, and local organizations

Performance & Reporting

  • Track outreach activity, referral trends, and provider engagement
  • Provide insights and recommendations to leadership on referral growth opportunities

Who we're looking for: 

  • 5 years of experience in healthcare outreach, provider relations, clinical liaison leadership, or referral development
  • Proven experience managing field-based teams
  • Strong understanding of physician referral relationships and healthcare provider networks
  • Highly organized with strong follow-through
  • Comfortable working in the field and traveling within the region
  • Weekend availability required

Job Tags

Local area, Weekend work

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