Job Description

Senior AML/KYC Onboarding Manager

Location:  Must be based in EST timezone, huge preference for NY Hybrid (office based in Jersey City)

Remote | Full-time

Compensation: $150K - $165K

Our client is a high-growth financial technology firm seeking a highly experienced and detail-oriented Senior AML/KYC Onboarding Manager . This critical role is responsible for leading and managing the institutional customer due diligence and onboarding processes, ensuring the organization maintains the highest standards of compliance with AML, KYC, and broader regulatory requirements.

The ideal candidate brings a sophisticated background in financial crimes compliance and onboarding strategy. This individual will serve as a key leader in enhancing and scaling risk-based onboarding procedures across multiple lines of business, balancing rigorous regulatory adherence with a focus on operational efficiency and a seamless customer experience.

Key Responsibilities

• Onboarding Leadership: Lead and perform the institutional customer onboarding function, including reviewing complex escalations, decisioning accounts, and managing customer Requests for Information (RFIs).
• Regulatory Alignment: Oversee and audit onboarding procedures to ensure strict alignment with internal policies and global regulatory standards, including BMA, FinCEN, FATF, and OFAC.
• Policy Development: Develop, enhance, and implement comprehensive risk-based onboarding policies and procedures to address evolving financial landscapes.
• Operational Optimization: Drive continuous improvement initiatives to optimize onboarding timelines, improve data quality, and elevate the overall customer experience.
• Performance Metrics: Monitor and analyze KPIs related to onboarding activities, producing regular reports and strategic insights for senior leadership.
• Cross-Functional Collaboration: Partner with Engineering and Product teams to enhance automation and system capabilities, supporting scalable and robust onboarding workflows.

Requirements

• Education: Bachelor’s degree in Business, Finance, Law, or a related field.
• Professional Experience: Minimum of 5+ years of dedicated experience in AML/BSA/KYC compliance.
• Domain Expertise: Proven track record of performing institutional customer onboarding within a regulated financial institution or a high-growth Fintech environment.
• Regulatory Knowledge: Deep understanding of U.S. and global AML regulations, sanctions compliance, and both Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) requirements.
• Certifications: Professional certifications such as ACAMS, CFCS, or similar are strongly preferred.
• Technical Skills: Familiarity with modern onboarding/KYC platforms and automation tools.
• Communication: Exceptional written and verbal communication skills with a meticulous attention to detail and the ability to work effectively across cross-functional teams.

Benefits

• Opportunity to lead a vital function within a pioneering financial technology firm.
• Competitive compensation and benefits package.
• A collaborative and fast-paced environment at the intersection of traditional finance and modern technology.
• Direct involvement in shaping the compliance architecture and scaling onboarding operations.

Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search.

Commitment to Equality and Accessibility:

At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city.

MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

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