ServiceNow developer Job at Judge Group, Inc., Wayne, NJ

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  • Judge Group, Inc.
  • Wayne, NJ

Job Description

Salary: $120,000 - 125,000 per year Requirements:

  • In-depth understanding of ServiceNow AI, including Predictive Intelligence and Now Assist capabilities across ITSM/HRSD
  • Extensive experience with ServiceNow platform modules such as ITSM, Knowledge Management, and Virtual Agent
  • Proven track record in designing, architecting, and implementing Now Assist solutions (both out-of-the-box and custom)
  • 1-2 years of experience implementing ServiceNow Predictive Intelligence features
  • Strong background in MLOps, ML Engineering, Prompt Engineering, RAG, Data Science, and building GenAI/Agentic AI solutions
  • Proficient in ServiceNow client/server-side JavaScript and ServiceNow APIs
  • Solid understanding of ITSM data models, Knowledge Management structures, and overall platform architecture
  • Ability to design solutions with an architecture-first approach
  • Comprehensive knowledge of ITIL processes, including Incident, Problem, Change, and Knowledge management
Responsibilities:
  • Design and develop GenAI and AI Agent use cases utilizing ServiceNow Now Assist
  • Create technical specifications and implement Now Assist solutions that meet functional requirements
  • Architect and deliver comprehensive GenAI solutions within the ServiceNow platform
  • Develop integrations between Now Assist and external IT systems using IntegrationHub, SOAP/REST, Data Sources, and Import Sets/Transform Maps
  • Customize and configure Now Assist, Virtual Agent, and ITSM functionality
  • Write and deploy code using ServiceNow platform scripting tools such as GlideScript and JavaScript
  • Collaborate in Agile and DevOps environments, including CI/CD, automated testing, and sprint-based delivery
  • Construct advanced platform UI components and data-driven solutions
  • Offer technical leadership on ServiceNow AI implementations
Technologies:
  • AI
  • Architect
  • CI/CD
  • DevOps
  • ITIL
  • ITSM
  • JavaScript
  • REST
  • SOAP
  • ServiceNow
  • UX UI Design
  • Marketing

More:

We are seeking a talented ServiceNow Now Assist / GenAI Engineer to join our team in Wayne, PA or Plano, TX. This role offers a competitive salary range of $120,000 to $125,000 annually and allows for a hybrid work arrangement with three days onsite each week. You will work on innovative solutions leveraging ServiceNow technologies in a supportive and dynamic environment. Join us to leverage your expertise in AI and automation while contributing to impactful projects.

last updated 12 week of 2026

Job Tags

Full time, 3 days per week

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