Job Description

Summary:

The Warehouse Manager oversees a 165,000 sq. ft. distribution facility managing approximately 5,000 SKUs and high daily shipping volumes. This leadership role is responsible for directing Shipping, Receiving, Inventory, and Returns departments, including satellite storage locations. The ideal candidate brings strong warehouse supervisory experience, operational discipline, and the ability to optimize workflow, labor efficiency, and inventory accuracy in a fast-paced environment with seasonal fluctuations.

What You’ll Do:

• Lead and supervise department managers across Shipping, Receiving, Inventory, and Returns.
• Oversee receiving operations, including 3–4 container trucks per day, ensuring accurate inspection, processing, routing, and storage.
• Direct shipping operations handling up to 4,000 packages daily via FedEx, UPS, and USPS.
• Manage returns processing of up to 400 packages per day, determining restock, repair, or disposal disposition.
• Ensure inventory accuracy through coordinated counts, replenishment oversight, and quality control issue resolution.
• Optimize warehouse layout, organization, and product retrieval systems to improve operational efficiency.
• Develop and enforce warehouse policies and procedures.
• Create and maintain workforce training programs, adjusting for seasonality and labor demands.
• Partner with Facilities leadership to ensure infrastructure supports operational needs.
• Monitor performance metrics and implement process improvements across departments.

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